new configurations for earn certificate engagement too

Give the earn certification tool the same configuration settings as take survey tool

  • On Menu Dock -
  • When the live webcast ends
  • Both -

This will give viewers more opportunities to get their certificate without having to leave the session open for an additional 60 to 90 secs to allow viewers time to download their certificate

Agreed! We get a handful of emails after every webinar from people saying “I didn’t have time to download my certificate” or “The certificate didn’t work”, so we end up making certificates manually for these people. Ideally there would be a way for attendees to get their certificate after the webinar ended.